Legal notice

Last updated: September 14, 2026

Website publisher

This website is operated by:

Business name: AG Universe
Address: Ksar Hellal, 5016 Ksar Hellal, Tunisia
Telephone: +216 52 175 025
Email: contact@ag-universe.shop

For questions about orders, delivery, exchanges or after-sales service, you can also contact:

support@ag-universe.shop

Website hosting

The AG Universe website operates through the Shopify platform.

Shopify provides the technical infrastructure for hosting, operating and managing the online store.

Certain data may be processed by Shopify and its service providers in accordance with their own policies and applicable laws.

Purpose of the website

The AG Universe website presents and sells clothing, fashion items, lifestyle items and related products online.

AG Universe reserves the right to change the products, prices, offers, content or services offered on the website at any time.

Intellectual property

All content on the AG Universe website, including text, graphics, visuals, photographs, logos, creations, layouts and design elements belonging to AG Universe, is protected by applicable intellectual property rules.

Any unauthorized reproduction, modification, distribution or use of these elements is prohibited without prior written permission.

Trademarks, logos, visuals and other elements belonging to third parties remain the property of their respective owners.

Accuracy of information

AG Universe strives to provide information that is as accurate and up to date as possible about products, prices, availability, descriptions and other content published on the website.

However, errors or omissions may occasionally occur.

Product photographs and representations are for illustrative purposes. Slight differences in color or appearance may occur depending on screens, lighting or photography conditions.

Product availability

Products offered for sale are subject to stock availability.

AG Universe reserves the right to change or remove a product from the website at any time.

If an ordered product becomes unavailable, the customer may be contacted to propose an appropriate solution.

Prices

Prices displayed on the website are in Tunisian dinars (DT), unless otherwise stated.

AG Universe reserves the right to change its prices at any time.

The price applicable to an order is the price displayed when the order is confirmed, subject to manifest error.

Any delivery charges are indicated before order confirmation.

Liability

AG Universe takes reasonable measures to ensure the proper operation and availability of the website.

However, we cannot guarantee continuous or uninterrupted access, particularly in the event of maintenance, technical problems, outages, updates or events beyond our control.

AG Universe cannot be held liable for damage resulting from misuse of the website or an external event reasonably beyond its control, subject to applicable legal provisions.

Links to third-party websites

The website may contain links to websites, social networks or services operated by third parties.

AG Universe does not necessarily control these services and cannot be held responsible for their content, availability or practices.

Users are invited to consult the policies and terms of the relevant platforms.

Personal data

Personal information collected by AG Universe is processed in accordance with our Privacy Policy.

For any questions about your personal data or exercising your rights, contact us at:

contact@ag-universe.shop

Cookies

The website may use cookies or similar technologies to ensure proper operation, improve the user experience, analyze website usage and, where applicable, provide personalized content or advertising.

For more information, please consult our cookie policy or privacy policy.

Terms of sale

All orders placed on the website are also subject to our:

  • Terms and conditions of sale;
  • Shipping Policy;
  • Exchange and Refund Policy;
  • Privacy Policy.

By using the website and placing an order, the customer acknowledges having read the applicable terms and policies.

Applicable law

This legal notice and the use of the website are governed by Tunisian law, subject to any mandatory rules applicable to consumers.

In the event of a dispute, the parties will endeavor, where possible, to find an amicable solution before taking any other action.

Contact

For questions about the website or this legal notice:

AG Universe
Address: Ksar Hellal, 5016 Ksar Hellal, Tunisia
Telephone: +216 52 175 025
Email: contact@ag-universe.shop